Check out our range of resources, news articles, blogs, and whitepapers for you to read and enjoy.
In the company of contenders – What Ventrica’s recognition by Everest Group signals for the future of customer experience
This whitepaper aims to help your brand make an informed decision about outsourcing by looking at why companies outsource many aspects of their business.
Integrating Zendesk streamlines communication, enhances CX, improves ticket management, saves costs and boosts customer satisfaction across channels.
By 2030, CX will define brand success. Discover how AI and changing expectations are reshaping the customer experience landscape.
Customer feedback shapes success. Online reviews and NPS scores impact trust and reputation. Here are five simple ways to improve your ratings.
For Houseful (Zoopla), Ventrica transformed CX operations - boosting efficiency, reducing costs by 30% and enhancing engagement through innovation and people-first design.
Ventrica has partnered with Zendesk to seamlessly enhance customer engagement and significantly boost satisfaction through AI-powered solutions.
Two-thirds of UK adults identify as vulnerable. Supporting them with empathy and tailored care isn’t just ethical, it’s key to building lasting trust and loyalty.
Discover how AI is transforming contact centres - combining human empathy with intelligent automation to elevate customer experience and operational efficiency.
Despite global digital connectivity, varying regulations create complexity. Data professionals face growing compliance challenges, increasing breaches and costs.
Blending AI with human empathy, Ventrica enhances CX, streamlining processes while maintaining personalised, meaningful customer interactions for lasting loyalty.
For McCarthy Stone, Ventrica delivers empathetic, high-impact CX - combining smart lead qualification and specialist training to support life-changing decisions.
