Ventrica Outsourced Customer Contact Centre
The customer experience specialists
Omnichannel
Customer service through
every channel
With customers expecting service through multiple channels, we ensure a quality experience however they make contact.
Find out moreCalls
A key communication strategy
The telephone is still the most widely available, easy to use and preferred method for a customer to contact your organisation.
Find out moreEmails
Professional response management
Email is an essential business tool and still a highly preferred channel for customers to communicate with organisations.
Find out moreWeb Chat
Online customer support
Our web chat service helps your business to increase sales, reduce revenue loss and provide a valuable service to your customers.
Find out moreSocial Media
Social media monitoring
and management
We ensure you have a cohesive social media strategy that engages both existing and prospective customers alike.
Find out moreReview Moderation
Proactive monitoring and management
With proactive review moderation, monitoring and management, Ventrica protect and boosts your business’s reputation.
Find out moreChannels
Ventrica delivers dedicated support through a range of different channels, so your customers receive an exceptional service however they make contact.
Experience Ventrica through the eyes of our People
What better way to learn about Ventrica than from the people who make us who we are. Watch the video to see our award-winning contact centre through the eyes of our amazing employees and discover the reasons why our innovative working environment is one they are proud to be part of.
Ventrica Job Opportunities
Experience Ventrica
through the eyes of our People
What better way to learn about Ventrica than from the people who make us who we are. Watch the video to see our award-winning contact centre through the eyes of our amazing employees and discover the reasons why our innovative working environment is one they are proud to be part of.
Ventrica Job Opportunities
Welcome to Ventrica
Welcome to Ventrica. Significant investment has created an amazing working environment that is both inspirational and motivational, helping us to attract the very best staff. We pride ourselves on being dynamic, agile, entrepreneurial and aspirational.
Find out more about Ventrica
Omnichannel Customer Contact
Ventrica – Specialists in Omnichannel Sales & Customer Service – See our latest video to understand how we respond to customers in whichever channel they choose to make contact, whether a call, email, web chat or social media interaction!
Find out more about Omnichannel
A Multilingual Service
eCommerce has no international boundaries, so if you’re looking to grow revenues by expanding into overseas territories, Ventrica can provide you with a centralised multilingual customer service hub to support global sales – take a look at our latest multilingual video.
Find out more about MultilingualAccreditations and Awards
Ventrica's excellence has been recognised by the following industry-leading authorities…
