The Customer Experience Specialists
Omnichannel
Customer service through
every channel
With customers expecting service through multiple channels, we ensure a quality experience however they make contact.
Find out moreCalls
A key communication strategy
The telephone is still the most widely available, easy to use and preferred method for a customer to contact your organisation.
Find out moreEmails
Professional response management
Email is an essential business tool and still a highly preferred channel for customers to communicate with organisations.
Find out moreWeb Chat
Online customer support
Our web chat service helps your business to increase sales, reduce revenue loss and provide a valuable service to your customers.
Find out moreSocial Media
Social media monitoring
and management
We ensure you have a cohesive social media strategy that engages both existing and prospective customers alike.
Find out moreReview Moderation
Proactive monitoring and management
With proactive review moderation, monitoring and management, Ventrica protect and boosts your business’s reputation.
Find out moreChannels
Ventrica delivers dedicated support through a range of different channels, so your customers receive an exceptional service however they make contact.
We’re incredibly proud of our people and our environment.
Watch our videos and get a sneak preview of the unique ethos and culture that has helped make Ventrica the success it is today.
Why not come and see us too? You’ll witness in real-time how we deliver award winning customer service for some of the world’s best-known brands.
Accreditations and Awards
Ventrica's excellence has been recognised by the following industry-leading authorities…
