Ventrica adds top talent to commercial function.
02/05/24
Ventrica is delighted to announce the appointment of two highly respected members of the CX community to help deliver a
Press Release
Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience.
26/03/24
Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, to enhance their customer experience.
Case Study
How to Use ChatGPT to Enhance Customer Experience and Customer Service
23/11/23
We explore how businesses can employ LLM bots like ChatGBT to enhance their CX
Articles
How customers’ evolving preferences will create the future of CX
14/09/23
What major factors do we think will influence customers' preferences and behaviours in the future?
Articles
The Ultimate Outsourcing Checklist: 50 Things to Do When Choosing a Contact Centre Outsourcing Partner
06/09/23
50 of the most important things you should do during the process of selecting a BPO (Business Process Outsourcer)
Articles
Ventrica celebrate reaching final of six 2023 ECCCSA categories
17/08/23
Ventrica and our partners are finalists in six categories of the 2023 European Contact Centre & Customer Service Awards
Company News
Ventrica offers the legendary global footwear brand Clarks enhanced customer support.
28/06/23
Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer.
Case Study
How can CX be used to support your vulnerable customers – Webinar
20/04/23
Ventrica teamed up with the CXFO Foundation to look at how well-executed CX supports vulnerable customers.
Company News