Resources / Paul Gray
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Experienced marketing, digital, branding, and communications professional. Social Media, Content Marketing, Lead Generation and digital expertise in B2B/B2C Corporate and Education sectors. Events and marketing project management experience. Market analysis, Press and PR, lead generation, staff and student recruitment specialisms.
Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience. Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience.

Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, to enhance their customer experience.

Case Study
How to Use ChatGPT to Enhance Customer Experience and Customer Service How to Use ChatGPT to Enhance Customer Experience and Customer Service

We explore how businesses can employ LLM bots like ChatGBT to enhance their CX

Articles
How customers’ evolving preferences will create the future of CX How customers’ evolving preferences will create the future of CX

What major factors do we think will influence customers' preferences and behaviours in the future?

Articles
The Ultimate Outsourcing Checklist: 50 Things to Do When Choosing a Contact Centre Outsourcing Partner The Ultimate Outsourcing Checklist: 50 Things to Do When Choosing a Contact Centre Outsourcing Partner

50 of the most important things you should do during the process of selecting a BPO (Business Process Outsourcer)

Articles
Ventrica celebrate reaching final of six 2023 ECCCSA categories Ventrica celebrate reaching final of six 2023 ECCCSA categories

Ventrica and our partners are finalists in six categories of the 2023 European Contact Centre & Customer Service Awards

Company News
Ventrica offers the legendary global footwear brand Clarks enhanced customer support. Ventrica offers the legendary global footwear brand Clarks enhanced customer support.

Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer. 

Case Study
How can CX be used to support your vulnerable customers – Webinar How can CX be used to support your vulnerable customers – Webinar

Ventrica teamed up with the CXFO Foundation to look at how well-executed CX supports vulnerable customers.

Company News