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Ventrica

Congrats to July’s award-winning Ventricans, including a very Special Award nominee Congrats to July’s award-winning Ventricans, including a very Special Award nominee

We are excited to announce our People's Choice and Employee of the Month award winners for July.

Awards
7 key reasons to outsource your Contact Centre 7 key reasons to outsource your Contact Centre

We share his 7 key reasons why you should outsource your contact centre

Articles
A day in the life of a Team Manager A day in the life of a Team Manager

Our Ventrican, Lawrence shares his progressive journey here and what his role at Ventrica involves.

Articles
Introducing: Carl Sullivan, our CFO and master of the Seven Seas Introducing: Carl Sullivan, our CFO and master of the Seven Seas

Our Ventrican, and CFO, Carl give us a glimpse into his background, his hobbies, and what his role at Ventrica involves

Company News
June’s Award-winning Ventricans Announced June’s Award-winning Ventricans Announced

Our People's Choice and Employee of the Month award winners have been announced!

Awards
Congrats to May’s Award-winning Ventricans Congrats to May’s Award-winning Ventricans

We are excited to announce our People's Choice and Employee of the Month award winners for May.

Awards
Sharon Williams, Recruitment Manager #MeetOurVentricans Sharon Williams, Recruitment Manager #MeetOurVentricans

We spoke to our Recruitment Manager about finding customer experience specialists that are a perfect fit.

Articles
How we train brand advocates for CX success How we train brand advocates for CX success

Our Training Manager, Emma Pointing, explains why her mission is to create brand advocates for all of our clients.

Articles
Meet Tilly Archer, our Knowledge Manager Meet Tilly Archer, our Knowledge Manager

Our Knowledge Manager, Natalie Archer, tells us about her essential role and why she loves working at Ventrica.

Articles
Our January and February Ventrica Stars Our January and February Ventrica Stars

Employee of the Month and Peoples Choice Winners

Awards
Customer Service Management: what should we really be measuring? Customer Service Management: what should we really be measuring?

Customer Service Management: what should we really be measuring?

Articles
Contact Centre Management: It Is Time To Change The Metrics Contact Centre Management: It Is Time To Change The Metrics

Latest Ventrica blog by Dino Forte published in contact-centres.com

Articles
Ventrica Awards for 2018 - Celebrating Individual Accomplishments Ventrica Awards for 2018 - Celebrating Individual Accomplishments

Celebrating the achievements of our employees.

Awards
Our September, October and November Ventrica Stars Our September, October and November Ventrica Stars

Employee of the Month and Peoples Choice Award Winners

Awards
CX and contact centres: what will change in 2019? CX and contact centres: what will change in 2019?

CX and contact centre predictions for 2019

Articles
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look

Recognised in the category of Best Outsourcing Partnership Large

Awards
Ventrica enters Sunday Times Fast Track 100 for the first time Ventrica enters Sunday Times Fast Track 100 for the first time

The Sunday Times Virgin Atlantic Fast Track 100 (2018)

Company News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica Mobeus invests £9M in fast-growth customer experience specialists, Ventrica

Rise in importance of on-line customer service fuels growth

Company News
Our June and July Ventrica Stars Our June and July Ventrica Stars

People's Choice and Employee of the Month Winners

Awards
Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018 Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018

We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories

Awards
Ventrica expands its second site to meet growing demand for its services Ventrica expands its second site to meet growing demand for its services

Up to 200 new staff to be recruited in the next 3 months

Company News
 Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

Company News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

Company News
Our April and May Winners Our April and May Winners

Winners for People's Choice and Employee of the Month Awards

Awards