CX consulting
Ventrica’s CX consulting service is your strategic partner in crafting seamless, emotionally intelligent customer journeys that foster deep brand connections
Partnership & collaboration
With Ventrica, get the strategy you need, the CXaaS partnership to run it, and the advisory that keeps it working for you.
From consulting to CXaaS: a partnership that scales with you
We co-create CX strategy and journeys, integrate your platforms (including Zendesk and Amazon Connect) and set governance and KPIs so adoption is sustained. When you need scale, the same team operates as your Business Process Outsourcing (BPO) partner, delivered onshore, nearshore and offshore for multilingual, cost-effective coverage.
- One accountable partner for consulting, CXaaS partnership and advisory
- Transparent reporting on satisfaction, first-contact resolution and handling time
- Targeted automation (human + AI) to reduce effort without losing empathy
Explore our partnership and collaboration solutions
CXaaS partner
Our CXaaS partner solution brings together the best of human empathy, digital intelligence and platform expertise to transform your CX ecosystem from the inside out.
CXaaS advisory
CXaaS advisory service delivers expert guidance on cloud-powered, AI-enhanced CX platforms, enabling brands to create seamless, scalable, emotionally intelligent interactions.