With over 15 years of experience working with the world’s leading brands, our customer experience management consulting services can help you achieve your CX and digital transformation goals.

Your partner of choice

Our value proposition focuses on providing the technical infrastructure, process expertise and middle management experience you would typically expect from the world’s very largest contact centre outsourcers, but with a more innovative, dynamic, service-driven and personalised approach.

Smart businesses now understand how the way they treat their customers has a direct correlation with their bottom line. Choose Ventrica and we’ll work closely with you to emulate your ethos, culture, and values to create brand advocates that represent you with the very highest level of integrity. In addition, we’ll provide the agility, flexibility, innovation and personalisation that you’d expect from seasoned professionals in our industry.

Ventrica is a medium-sized player (current capacity 600 seats) in the outsourced contact centre sector, a rare breed in today’s market. We’re large enough to handle the high volume, technically complex projects to suit the requirements of large corporates, but small enough to still care passionately about our clients and their businesses.

Your partner of choice

“Ventrica has become an integral part of our team by understanding our brand and culture. The customer experience has improved as a result of their high quality service, where advisors go the extra mile to provide an outstanding customer experience.”

Customer Services Director at a Global Premium Fashion Brand.