Keep up-to-date with everything that’s going on at Ventrica.
05/09/22
Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding
Company News19/08/22
Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.
Company News08/08/22
Your employees are seeking a positive experience with your company, with brands that deliver an improved EX reaping the
Articles05/08/22
Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services
Articles05/08/22
We work with retail brands to improve customer experience through customer service support or digital solutions.
Case StudyWhitepaper
What does the future of CX look like?How the approach to Customer Experience will evolve for global brands
04/08/22
Brand values that resonate with your customers strengthens your market position & improves customer retention.
Case Study28/07/22
The last few years has disrupted the retail industry with brands having to rethink the customer experience.
Articles28/07/22
NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.
ArticlesWhitepaper
CX that delivers on your brand promiseHow to create and execute a customer experience strategy for your brand that delivers real commercial results
27/07/22
Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.
Company News11/07/22
Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer
Company News25/04/22
Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer
Company News05/04/22
Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer
Company News04/04/22
Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews
Case Study23/03/22
Our wonderful McDonald's team chose to donate their entire incentive award to the Ronald McDonald House Charities.
Company News20/12/21
Peter Edwards, Ventrica's CTO, gives us his thoughts on automation in customer relationship strategy.
Articles17/11/21
Measuring customer experience is key when crafting a premium customer journey.
17/11/21
Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.
17/11/21
Learn how to improve the customer experience (CX) on your website and help your brand stand out.
17/11/21
Having customer experience success stories to share will show your expertise once your strategy is in full swing.
17/11/21
Great CX starts with a customer experience strategy at its foundation.
17/11/21
How do you provide an ongoing great customer experience? By building a customer experience team.
16/11/21
Introduction to great customer experience, from creating a strategy to building a great team.