Keep up-to-date with everything that’s going on at Ventrica.
28/10/22
How your brand is perceived is important when improving your CX. Find out more about the impact of brand values.
Articles27/10/22
In the world of customer experiences, success is where as a business you have provided satisfaction and left a lasting
Articles26/10/22
Having your website, service, or product reviewed can provide your business with valuable feedback.
Awards13/10/22
There’s no hiding from it; poor customer experiences will lead to lost revenue. Understand the Impact of Bad CX.
Articles13/10/22
Conversational Commerce is revolutionising how customers interact with businesses. So what exactly is it?
Articles05/10/22
We are overjoyed at Ventrica to share the news of our success at the McCarthy Stone Supply Chain Awards
News22/09/22
Ventrica is pleased to announce the appointment of Siobhain Goodall as New Business Development Manager.
Press Release22/09/22
We take a look at how businesses can balance resources and customer demand in and out of the contact centre
Articles06/09/22
We take a look at what brands are doing for (CSR), what initiatives are out there, and what are the benefits.
Articles06/09/22
What is it that employees want in 2022, and how do you find and recruit the best talent available?
Articles05/09/22
Ventrica is proud to announce it has been shortlisted in three categories at the 2022 ECCCS Awards
Awards05/09/22
Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding
Press Release19/08/22
Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.
News08/08/22
Your employees are seeking a positive experience with your company, with brands that deliver an improved EX reaping the
Articles05/08/22
Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services
Articles05/08/22
We work with retail brands to improve customer experience through customer service support or digital solutions.
Case Study04/08/22
Brand values that resonate with your customers strengthens your market position & improves customer retention.
Case Study28/07/22
The last few years has disrupted the retail industry with brands having to rethink the customer experience.
Articles28/07/22
NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.
Articles27/07/22
Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.
Press Release11/07/22
Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer
Press Release25/04/22
Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer
Press Release05/04/22
Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer
News04/04/22
Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews
Case Study