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Company News

Our company news showcases expansion into new markets, strategic acquisitions, and continued growth in providing exceptional customer service outsourcing solutions.

Ventrica continues its commitment to Real Living Wage Ventrica continues its commitment to Real Living Wage

Global CX specialist Ventrica is delighted to announce that it will continue to be a Real Living Wage employer

Articles
Ventrica leader profile: Phil Stringer, Service Delivery Manager, on starting his career in Fintech, developing AI at Ventrica, and winning multiple awards. Ventrica leader profile: Phil Stringer, Service Delivery Manager, on starting his career in Fintech, developing AI at Ventrica, and winning multiple awards.

Phil Stringer brings a wealth of experience from the customer service and fintech sectors.

Articles
Ventrica adds top talent to commercial function. Ventrica adds top talent to commercial function.

Ventrica is delighted to announce the appointment of two highly respected members of the CX community to help deliver a

Company News
Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience. Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience.

Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, to enhance their customer experience.

Case Study
AI bringing more power to the agent - Chief Technology Officer, Peter Edwards. AI bringing more power to the agent - Chief Technology Officer, Peter Edwards.

We recently launched Ventrica AI and the positive impact it has had in developing the relationship between our clients.

Company News
Supporting National Apprenticeship Week 2024 - Head of Learning and Development, Kelly Jaynes. Supporting National Apprenticeship Week 2024 - Head of Learning and Development, Kelly Jaynes.

National Apprenticeship Week is now in its 17th year.

Company News
Ventrica leader interview: Jo Passingham, CFO. Ventrica leader interview: Jo Passingham, CFO.

Our Chief Financial Officer talks about growth, A.I. and “servant leadership”.

Company News
Ventrica raises funds for Niall Stringer Foundation. Ventrica raises funds for Niall Stringer Foundation.

Over £4000 was raised for the Niall Stringer Foundation by Ventrica staff in December 2023.

Company News
The Agent of the Future: Evolving Careers in Contact Centres The Agent of the Future: Evolving Careers in Contact Centres

Companies that embrace the possibilities that are opening up before us will likely be the winners.

Articles
Ventrica unleash their inner Barbie/Ken for Breast Cancer Charity. Ventrica unleash their inner Barbie/Ken for Breast Cancer Charity.

Ventrica brought out its inner Barbie (and Ken) to raise funds for the amazing Lady McAdden Breast Cancer Trust.

Company News
Ventrica celebrate reaching final of six 2023 ECCCSA categories Ventrica celebrate reaching final of six 2023 ECCCSA categories

Ventrica and our partners are finalists in six categories of the 2023 European Contact Centre & Customer Service Awards

Company News
Ventrica appoints  Kathleen Roach as new Head of Continuous Improvement. Ventrica appoints Kathleen Roach as new Head of Continuous Improvement.

Kathleen brings over 22 years of experience in the Contact Centre industry

Company News
Ventrica offers the legendary global footwear brand Clarks enhanced customer support. Ventrica offers the legendary global footwear brand Clarks enhanced customer support.

Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer. 

Case Study
Ventrica celebrates commitment to Real Living Wage Ventrica celebrates commitment to Real Living Wage

Ventrica is delighted to announce that they have become a fully accredited “Living Wage" employer.

Company News
Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support. Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support.

Ventrica is delighted to announce a new partnership with Zoopla, UK’s leading property specialist & software provider.

Articles
How can CX be used to support your vulnerable customers – Webinar How can CX be used to support your vulnerable customers – Webinar

Ventrica teamed up with the CXFO Foundation to look at how well-executed CX supports vulnerable customers.

Company News
Top 4 Ways Outsourcing Can Solve Your Recruitment Problems Top 4 Ways Outsourcing Can Solve Your Recruitment Problems

If you're a business struggling with recruitment, choosing outsourcing solutions may offer the support you need.

Company News
Ventrica appoints Ray Biggs as new Chief Operating Officer Ventrica appoints Ray Biggs as new Chief Operating Officer

Ventrica is pleased to announce the appointment of Ray Biggs as its new Chief Operating Officer.

Company News
Ventrica awarded in two categories at ECCCSA’s 2022 Ventrica awarded in two categories at ECCCSA’s 2022

Ventrica awarded Gold and Silver at the European Contact Centre & Customer Service Awards (ECCCSAs) 2022

Company News
Ventrica partners with Intersect-HP in Cape Town, South Africa. Ventrica partners with Intersect-HP in Cape Town, South Africa.

Customer Experience Outsourcing specialist Ventrica announces expansion to South Africa.

Company News
Ventrica wins Sales and Marketing Service Excellence Award Ventrica wins Sales and Marketing Service Excellence Award

We are overjoyed at Ventrica to share the news of our success at the McCarthy Stone Supply Chain Awards

Company News
Siobhain Goodall appointed as new Business Development Manager. Siobhain Goodall appointed as new Business Development Manager.

Ventrica is pleased to announce the appointment of Siobhain Goodall as New Business Development Manager.

Company News
Charlotte Reynolds appointed as new Head of Talent and Onboarding. Charlotte Reynolds appointed as new Head of Talent and Onboarding.

Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding

Company News
CCMA’s CareerTalk with Ventrica CEO, Iain Banks CCMA’s CareerTalk with Ventrica CEO, Iain Banks

Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.

Company News