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Resources / Ventrica | Page 3 of 9
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Ventrica

The Benefits of CSR and Initiatives like Treedom The Benefits of CSR and Initiatives like Treedom

06/09/22

We take a look at what brands are doing for (CSR), what initiatives are out there, and what are the benefits.

Articles
The Importance of Recruitment on CX The Importance of Recruitment on CX

06/09/22

What is it that employees want in 2022, and how do you find and recruit the best talent available?

Articles
Charlotte Reynolds appointed as new Head of Talent and Onboarding. Charlotte Reynolds appointed as new Head of Talent and Onboarding.

05/09/22

Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding

Press Release
CCMA’s CareerTalk with Ventrica CEO, Iain Banks CCMA’s CareerTalk with Ventrica CEO, Iain Banks

19/08/22

Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.

News
Improving the Employee Experience (EX) For Your Brand Improving the Employee Experience (EX) For Your Brand

08/08/22

Your employees are seeking a positive experience with your company, with brands that deliver an improved EX reaping the

Articles
The Importance and Value of Having Brand Ambassadors The Importance and Value of Having Brand Ambassadors

05/08/22

Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services

Articles
Ventrica Appoints Mandy Webb as New Head of Marketing Ventrica Appoints Mandy Webb as New Head of Marketing

27/07/22

Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.

Press Release
Ventrica appoints Joann Passingham as new Chief Financial Officer Ventrica appoints Joann Passingham as new Chief Financial Officer

11/07/22

Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer

Press Release
Ventrica appoints Jo Regan-Iles as new Chief People Officer Ventrica appoints Jo Regan-Iles as new Chief People Officer

25/04/22

Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer

Press Release
Ventrica appoints Iain Banks as new Chief Executive Officer Ventrica appoints Iain Banks as new Chief Executive Officer

05/04/22

Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer

News
Increasing Krispy Kreme Trustpilot Scores Increasing Krispy Kreme Trustpilot Scores

04/04/22

Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews

Case Study
Customer Service team donate incentive to Ronald McDonald House Charities Customer Service team donate incentive to Ronald McDonald House Charities

23/03/22

Our wonderful McDonald's team chose to donate their entire incentive award to the Ronald McDonald House Charities.

News
Measuring Customer Experience Measuring Customer Experience

17/11/21

Measuring customer experience is key when crafting a premium customer journey.

Guides
Map Your Customer Experience Journey Map Your Customer Experience Journey

17/11/21

Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.

Guides
How to Improve Customer Experience How to Improve Customer Experience

17/11/21

Learn how to improve the customer experience (CX) on your website and help your brand stand out.

Guides
Great Customer Service Experience Examples Great Customer Service Experience Examples

17/11/21

Having customer experience success stories to share will show your expertise once your strategy is in full swing.

Guides
Create a Customer Experience Strategy Create a Customer Experience Strategy

17/11/21

Great CX starts with a customer experience strategy at its foundation.

Guides
Building a Customer Experience Team Building a Customer Experience Team

17/11/21

How do you provide an ongoing great customer experience? By building a customer experience team.

Guides
Crafting a Great Customer Experience Crafting a Great Customer Experience

16/11/21

Introduction to great customer experience, from creating a strategy to building a great team.

Guides
Ventrica wins a place on Crown Commercial Service framework Ventrica wins a place on Crown Commercial Service framework

30/09/21

Ventrica is one of only 18 companies to be named as an approved supplier on Government's Crown Commercial Service's.

News
Contact Centres trends in 2022 - the return of the customer relationship Contact Centres trends in 2022 - the return of the customer relationship

29/09/21

Dino Forte, Ventrica's CEO, gives us his thoughts on what's coming in 2022.

News
Ventrica launches Digital Multilingual Bureau to provide support charged on a ‘per minute’ basis. Ventrica launches Digital Multilingual Bureau to provide support charged on a ‘per minute’ basis.

16/06/21

Outsourced customer management provider Ventrica today announced the launch of DMB its new Digital Multilingual Bureau.

Press Release
Ventrica wins Gold & Silver at European Contact Centre & Customer Service Awards, London, UK Ventrica wins Gold & Silver at European Contact Centre & Customer Service Awards, London, UK

31/03/21

Ventrica picks up two awards at the prestigious European Contact Centre Awards

News
Our CEO Dino Forte speaks to Martin Teasdale on his five-star podcast Get Out of Wrap Our CEO Dino Forte speaks to Martin Teasdale on his five-star podcast Get Out of Wrap

11/05/20

Dino Forte discusses Ventrica’s reaction to COVID19 on leading industry podcast, Get Out of Wrap!

News