Keep up-to-date with everything that’s going on at Ventrica.
11/07/22
Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer
Brand advocacy25/04/22
Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer
Brand advocacy05/04/22
Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer
Brand advocacy04/04/22
Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews
Partnerships and Collaboration23/03/22
Our wonderful McDonald's team chose to donate their entire incentive award to the Ronald McDonald House Charities.
Brand advocacy20/12/21
Peter Edwards, Ventrica's CTO, gives us his thoughts on automation in customer relationship strategy.
Digital excellence17/11/21
Measuring customer experience is key when crafting a premium customer journey.
Operational Excellence17/11/21
Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.
Operational Excellence17/11/21
Learn how to improve the customer experience (CX) on your website and help your brand stand out.
Brand advocacy17/11/21
Having customer experience success stories to share will show your expertise once your strategy is in full swing.
Partnerships and Collaboration17/11/21
Great CX starts with a customer experience strategy at its foundation.
Brand advocacy17/11/21
How do you provide an ongoing great customer experience? By building a customer experience team.
Operational Excellence16/11/21
Introduction to great customer experience, from creating a strategy to building a great team.
Brand advocacy30/09/21
Ventrica is one of only 18 companies to be named as an approved supplier on Government's Crown Commercial Service's.
Brand advocacy29/09/21
Dino Forte, Ventrica's CEO, gives us his thoughts on what's coming in 2022.
Brand advocacy16/06/21
Outsourced customer management provider Ventrica today announced the launch of DMB its new Digital Multilingual Bureau.
Partnerships and Collaboration31/03/21
Ventrica picks up two awards at the prestigious European Contact Centre Awards
Partnerships and Collaboration11/05/20
Dino Forte discusses Ventrica’s reaction to COVID19 on leading industry podcast, Get Out of Wrap!
Brand advocacy08/01/20
We are excited to announce our People's Choice and Employee of the Month award winners for October & November 2019!
Brand advocacy12/11/19
We are excited to announce our People's Choice and Employee of the Month award winners for September!
12/11/19
We are excited to announce our People's Choice and Employee of the Month award winners for September!
11/11/19
Here, we take a look at three uses of social media that will bring value to any CX strategy.
Digital excellence07/11/19
Ventrica partners with LivePerson to augment its CX technical service offering.
Partnerships and Collaboration01/11/19
Contact centres are considered to have one of the highest employee turnover rates of any industry.
Operational Excellence