Our people make our business

Ventrica is one of the UK’s fastest-growing companies. Because of this, we are absolutely committed to providing our staff with challenging, rewarding and heroic careers that unleash their potential.

By becoming a Ventrican, you will work in a friendly and welcoming environment at a European-award-winning contact centre in the heart of Southend-on-Sea. If you consider yourself a customer service superhero, have excellent written and verbal communication skills and a “can-do” attitude, then you could be the perfect fit.

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Employer of the Year Great Place to Work Europe 2017

Highly Commended

Employer of the Year Great Place to Work Europe 2017

Why work at Ventrica?

Our staff need to be happy and healthy to access their full powers. That’s why we give everyone access to:

  • Our comprehensive healthcare plan
  • Free eye tests
  • Free flu vaccinations
  • Free fruit Wednesdays
  • Free weekly massages

We also like our staff to have fun when they’re not saving customers. That’s why we also have:

  • Free ice cream August
  • Dress down Fridays
  • Ventrica cinema nights
  • International taste days
  • Staff discounts with over 50 businesses

Thanks isn’t enough for a job well done. That’s why we offer a competitive compensation package with:

  • Competitive salary
  • Company pension

Health benefits

“Working for Ventrica suits my lifestyle… I love the flexibility and although I work from home the engagement process is so good that I never feel detached from my managers or colleagues working in our centres.”

Theresa Simons – Customer Service Advisor
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Work from home

Work from home

Even superheroes need to work remotely sometimes. Whether it’s full-time or part-time, we allow our employees to work from home with all of the technology, training and support they need to succeed.

Here at Ventrica, we have supported working from home since 2017. New recruits can go through our on-boarding and training programs remotely using a mixture of e-learning and virtual classrooms.

Just because you work from home doesn’t mean you’re left out, though. Keeping in touch with your team is vital for your mental health and performance. That’s why we organise regular team huddles and one-on-one meetings to give our superheroes the support they need.

Work at one of the best contact centres in Europe

We’re regularly recognised as one of the leading contact centres in Europe and are proud to have created a working environment that every superhero would be happy to call home.

Our state-of-the-art contact centres are light, modern and fitted with all the facilities you need to perform. That includes three multi-media training suites, two boardrooms, four staff break out areas and even a theatre room. That’s right, our superheroes can watch Hollywood’s superheroes in our very own cinema.

Take a closer look
Work at one of the best contact centres in Europe

Speak to us about your next career

Call us on 01702 455722 or via email [email protected]

Head office

Ventrica 4th & 5th Floor
Tylers House
Southend-on-Sea
Essex SS1 2BB

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Maitland House

Ventrica 5th & 6th Floor
Maitland House, Warrior Square
Southend-on-Sea
Essex SS1 2JY

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