Our people make our business

Ventrica is one of the UK’s fastest-growing companies. Because of this, we are absolutely committed to providing our staff with challenging, rewarding careers that that meet the needs of a modern workforce.

By becoming a Ventrican, you will work in a friendly and welcoming environment at a European-award-winning contact centre in the heart of Southend-on-Sea. If you love to talk, have excellent written and verbal communication skills and a “can-do” attitude, then you could be the perfect fit.

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Employer of the Year Great Place to Work Europe 2017

Highly Commended

Employer of the Year Great Place to Work Europe 2017

Flexible career opportunities

We offer very flexible career opportunities to support your life journey. Whether it’s full-time or part-time, we allow our employees to work from home or the office with all of the technology, training and support they need to succeed.

Here at Ventrica, we have supported working from home since 2017. New recruits can go through our on-boarding and training programmes remotely using a mixture of e-learning and virtual classrooms.

If you do work from home it doesn’t mean you’re left out. Keeping in touch with your team is vital for your mental health and performance. That’s why we organise regular team huddles and one-on-one meetings to give everyone the support they need.

Flexible career opportunities

Creating an inclusive and diverse culture

Our Culture is the heart of everything we do, we work with our champions to raise awareness by creating a culture of inclusion , diversity and belonging . We recognise that everyone who works at Ventrica has a voice and is heard by working together we have created a one team approach.

As part of this we encourage our colleagues to let us know when they would like to take their public holidays dependant of their culture.

We are proud to have Women on our Board and Senior Leadership Team and continue to monitor diversity in all of our recruitment.

We believe that everyone should be treated with respect and train all our colleagues so that we can help raise awareness.

We are very proud to be a disability confident employer, we hold the Gold membership for The Mental Health Charter and we have signed the Menopause pledge, we are also working towards being recognised as a Includability Employer.

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Why work at Ventrica?

We are committed to keeping our staff happy and healthy. That’s why we give everyone access to:

  • Mental health first aiders
  • Employee Assistance Programme
  • We are a Disability Confident employer
  • Mental Health Charter Gold Member
  • We have signed the Menopause Pledge

Thanks isn’t enough for a job well done. That’s why we offer a competitive compensation package with:

  • 28 days holiday FTE including bank holidays
  • Extra days holiday after your first year of service
  • Another days holiday after your two years service
  • Lots of internal promotion opportunities

We also like our staff to have fun and feel valued. That’s why we:

  • Provide flexible training programmes
  • You receive a welcome pack from our CEO
  • Presents for new parents
  • Regular team events
  • Monthly awards
Health benefits

“Working for Ventrica suits my lifestyle… I love the flexibility and although I work from home the engagement process is so good that I never feel detached from my managers or colleagues working in our centres.”

Theresa Simons – Customer Service Advisor

Work at one of the best contact centres in Europe

We’re regularly recognised as one of the leading contact centres in Europe and are proud to have created a working environment that everyone would be happy to call home.

Our state-of-the-art contact centres are light, modern and fitted with all the facilities you need to perform. That includes three multi-media training suites, two boardrooms, four staff break out areas and even a theatre room. That’s right, our staff can even watch the latest Hollywood blockbuster in our very own cinema.

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Work at one of the best contact centres in Europe

Speak to us about your next career

Call us on 01702 455722 or via email [email protected]

Head office

Ventrica 4th & 5th Floor
Tylers House
Essex SS1 2BB

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Maitland House

Ventrica 5th & 6th Floor
Maitland House, Warrior Square
Essex SS1 2JY

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