Zendesk is much more than a simple case management solution. It can help transform your entire customer experience operation, providing great benefits such as:
As an official Zendesk development partner, with over 10 years of experience in improving customer experience for the world’s leading brands, we can help you get the most out of Zendesk to achieve your CX goals. If you require a Zendesk app developer and partner with expertise that gets results, Ventrica are ready when you are.
We work in transparent, collaborative partnerships with our clients to deliver effective Zendesk solutions that are built around the needs of their customers and their businesses. Solutions such as Zendesk live chat helps to ensure customers can communicate swiftly without issue. With our approach, the integration of Zendesk helps your excellent customer experience to continue.
Our team are experienced in agile, waterfall and appropriate project delivery methodologies. This enables us to take the best approach to deliver maximum value, utilising our expert Zendesk training. Our approach broadly follows these simple steps:
Our Zendesk Software and App Developers will:
Our Training Team will deliver: