Keep up-to-date with everything that’s going on at Ventrica.
30/10/22
Customer Experience Outsourcing specialist Ventrica announces expansion to South Africa.
Brand advocacy28/10/22
To be customer-centric, you need to consider the omnichannel service you provide.
Brand advocacy28/10/22
How your brand is perceived is important when improving your CX. Find out more about the impact of brand values.
Brand advocacy27/10/22
In the world of customer experiences, success is where as a business you have provided satisfaction and left a lasting
Brand advocacy26/10/22
Having your website, service, or product reviewed can provide your business with valuable feedback.
Brand advocacy13/10/22
There’s no hiding from it; poor customer experiences will lead to lost revenue. Understand the Impact of Bad CX.
Brand advocacy13/10/22
Conversational Commerce is revolutionising how customers interact with businesses. So what exactly is it?
Brand advocacy05/10/22
We are overjoyed at Ventrica to share the news of our success at the McCarthy Stone Supply Chain Awards
Brand advocacy22/09/22
Ventrica is pleased to announce the appointment of Siobhain Goodall as New Business Development Manager.
Brand advocacy22/09/22
We take a look at how businesses can balance resources and customer demand in and out of the contact centre
Digital excellence06/09/22
We take a look at what brands are doing for (CSR), what initiatives are out there, and what are the benefits.
Partnerships and Collaboration06/09/22
What is it that employees want in 2022, and how do you find and recruit the best talent available?
Operational Excellence05/09/22
Ventrica is proud to announce it has been shortlisted in three categories at the 2022 ECCCS Awards
Brand advocacy05/09/22
Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding
Brand advocacy19/08/22
Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.
08/08/22
Your employees are seeking a positive experience with your company, with brands that deliver an improved EX reaping the
Operational Excellence05/08/22
Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services
Brand advocacy05/08/22
We work with retail brands to improve customer experience through customer service support or digital solutions.
Brand advocacyWhitepaper
What does the future of CX look like?How the approach to Customer Experience will evolve for global brands
04/08/22
Brand values that resonate with your customers strengthens your market position & improves customer retention.
Brand advocacy28/07/22
The last few years has disrupted the retail industry with brands having to rethink the customer experience.
Brand advocacy28/07/22
NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.
Brand advocacyWhitepaper
CX that delivers on your brand promiseHow to create and execute a customer experience strategy for your brand that delivers real commercial results
27/07/22
Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.
Brand advocacy