Resources | Page 7 of 11

Resources and articles

Keep up-to-date with everything that’s going on at Ventrica.

Ventrica Awards for 2018 - Celebrating Individual Accomplishments Ventrica Awards for 2018 - Celebrating Individual Accomplishments

Celebrating the achievements of our employees.

Awards
Our September, October and November Ventrica Stars Our September, October and November Ventrica Stars

Employee of the Month and Peoples Choice Award Winners

Awards
CX and contact centres: what will change in 2019? CX and contact centres: what will change in 2019?

CX and contact centre predictions for 2019

Articles
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look

Recognised in the category of Best Outsourcing Partnership Large

Awards
Ventrica enters Sunday Times Fast Track 100 for the first time Ventrica enters Sunday Times Fast Track 100 for the first time

The Sunday Times Virgin Atlantic Fast Track 100 (2018)

Company News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica Mobeus invests £9M in fast-growth customer experience specialists, Ventrica

Rise in importance of on-line customer service fuels growth

Company News
Our June and July Ventrica Stars Our June and July Ventrica Stars

People's Choice and Employee of the Month Winners

Awards
Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018 Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018

We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories

Awards
Ventrica expands its second site to meet growing demand for its services Ventrica expands its second site to meet growing demand for its services

Up to 200 new staff to be recruited in the next 3 months

Company News
 Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

Company News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

Company News
Our April and May Winners Our April and May Winners

Winners for People's Choice and Employee of the Month Awards

Awards
 Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

Company News
Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

Company News
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards

IT Team also recognised with a Bronze award

Awards
The Wow Factor The Wow Factor

Employee of the Month and People Choice Awards announced

Awards
The rise and rise of customer expectations The rise and rise of customer expectations

Ventrica hosts event highlighting emerging trends for social, virtual agents and chat

Company News
CX remains the most powerful tool to boost sales CX remains the most powerful tool to boost sales

Latest Ventrica blog by Dino Forte published in MyCustomer.com

Articles
March Miracles March Miracles

Winners announced for People’s Choice and Employee of the Month Awards

Awards
Proud to be shortlisted twice in the UK Contact Centre Awards 2018 Proud to be shortlisted twice in the UK Contact Centre Awards 2018

Recognition for Resource Planning and IT Expertise

Awards
 Ventrica’s finest Ventrica’s finest

Who was top during our busiest Winter season ever?

Company News
Ventrica’s finest Ventrica’s finest

Who was top during our busiest Winter season ever?

Awards
Ventrica to host UKCCF event Ventrica to host UKCCF event

From Social to AI Virtual Agents

Company News
How to re-engage with existing customers to increase sales How to re-engage with existing customers to increase sales

New article by Dino Forte explores the concept and benefits of desk-based sales

Articles