Ventrica Outsourced Customer Contact Centre

The customer experience specialist

Omnichannel

Customer service through
every channel

With customers expecting service through multiple channels, we ensure a quality experience however they make contact.

Find out more

or get in touch

+44 (0) 1702 445860

Calls

A key communication strategy

The telephone is still the most widely available, easy to use and preferred method for a customer to contact your organisation.

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or get in touch

+44 (0) 1702 445860

Emails

Professional response management

Email is an essential business tool and still a highly preferred channel for customers to communicate with organisations.

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or get in touch

+44 (0) 1702 445860

Web Chat

Online customer support

Our web chat service helps your business to increase sales, reduce revenue loss and provide a valuable service to your customers.

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or get in touch

+44 (0) 1702 445860

Social Media

We ensure you have a cohesive social media strategy that engages both existing and prospective customers alike.

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or get in touch

+44 (0) 1702 445860

Review Moderation

Proactive monitoring and management

With proactive review moderation, monitoring and management, Ventrica protect and boosts your business’s reputation.

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or get in touch

+44 (0) 1702 445860

Intelligent Omnichannel and Multilingual Outsourced Customer Service & Sales

Ventrica is an outsourced contact centre providing intelligent solutions to help our clients build stronger customer relationships. From handling the response to a one off advertising campaign, through to providing a bespoke, fully outsourced customer service facility, we’re passionate about service excellence.

But it doesn’t stop at customer service – we’re passionate about selling too and can help you with a strategic telemarketing campaign or an ongoing multichannel customer contact strategy.

To understand why Ventrica is the contact centre partner of choice for some truly amazing brands, take a look at our latest videos below or have a browse of our services above!

+44 (0) 1702 445860

Quality and attention to detail underpins everything we do.

The Ventrica seal of approval

Channels

Ventrica delivers dedicated support through a range of different channels, so your customers receive an exceptional service however they make contact.

Intelligent Omnichannel and Multilingual Outsourced Customer Service & Sales

Ventrica is an outsourced contact centre providing intelligent solutions to help our clients build stronger customer relationships. From handling the response to a one off advertising campaign, through to providing a bespoke, fully outsourced customer service facility, we’re passionate about service excellence.

But it doesn’t stop at customer service – we’re passionate about selling too and can help you with a strategic telemarketing campaign or an ongoing multichannel customer contact strategy.

To understand why Ventrica is the contact centre partner of choice for some truly amazing brands, take a look at our latest videos below or have a browse of our services above!

+44 (0) 1702 445860

Quality and attention to detail underpins everything we do.

The Ventrica seal of approval

Welcome to Ventrica

Welcome to Ventrica. Significant investment has created an amazing working environment that is both inspirational and motivational, helping us to attract the very best staff. We pride ourselves on being dynamic, agile, entrepreneurial and aspirational.

Find out more about Ventrica

Omnichannel Customer Contact

Ventrica – Specialists in Omnichannel Sales & Customer Service – See our latest video to understand how we respond to customers in whichever channel they choose to make contact, whether a call, email, web chat or social media interaction!

Find out more about Omnichannel

A Multilingual Service

eCommerce has no international boundaries, so if you’re looking to grow revenues by expanding into overseas territories, Ventrica can provide you with a centralised multilingual customer service hub to support global sales – take a look at our latest multilingual video.

Find out more about Multilingual

Welcome to Ventrica. Significant investment has created an amazing working environment that is both inspirational and motivational, helping us to attract the very best staff. We pride ourselves on being dynamic, agile, entrepreneurial and aspirational.

Find out more about Ventrica

Ventrica – Specialists in Omnichannel Sales & Customer Service – See our latest video to understand how we respond to customers in whichever channel they choose to make contact, whether a call, email, web chat or social media interaction!

Find out more about Omnichannel

eCommerce has no international boundaries, so if you’re looking to grow revenues by expanding into overseas territories, Ventrica can provide you with a centralised multilingual customer service hub to support global sales – take a look at our latest multilingual video.

Find out more about Multilingual

Accreditations and Awards

Ventrica's excellence has been recognised by the following industry-leading authorities…