Ventrica provides intelligent Omnichannel customer contact solutions.

Ventrica provides intelligent Omnichannel customer contact solutions.

In today's fast paced and challenging business environment, providing a great customer experience can be the key differentiator in setting you apart from the competition. Customers nowadays expect more, are less understanding and ultimately will take their business elsewhere and quickly if you do not meet service expectations.

Who is Ventrica?

Ventrica is a European award-winning contact centre outsourcer owned and managed by professionals who possess numerous years of experience in delivering intelligent customer contact solutions. We can help you deliver more sales, retain your customers longer, develop the customer relationship, and increase the customer lifetime value.

What do we provide?

We’re passionate about our business and that passion is channelled into providing sales and customer service excellence on behalf of our clients and their customers. We specialise in providing service delivery across multiple channels, in multiple languages, so your customers can contact you in the method of their choice and at their own convenience, whatever time of day or night that may be.

To find out more contact us today on 01702 445860 or via email info@ventrica.co.uk

Accreditations and Awards

Ventrica's excellence has been recognised by the following industry-leading authorities…

  • Partnership of the Year Awards 2015 - Winner
  • European Contact Centre and Customer Service Awards 2015
  • UK National Contact Centre Awards 2016
  • UK National Contact Centre Awards 2018 Gold Winner
  • UK National Contact Centre Awards 2018 Bronze Winner
  • European Contact Centre Highly Recommended 2017
  • European Contact Centre Gold Winner 2017
  • European Contact Centre Silver Winner 2018
  • UKCCF Awards 2018
  • The Sunday Times Fast Track 100 2018
  • London and South East - Contact Centre Of The Year 2016 - Winner
  • London and South East - Best Outsourced Partnership 2016 - Finalist
  • London and South East - Advisor Of The Year 2017 - Winner
  • London and South East - Outsourcing Partnership of the Year 2017 - Winner
  • ISO 27001 : 2013
  • Call Centre Management Association
  • Financial Conduct Authority - FCA
  • SGS
  • UKAS Management Systems
  • ICO
  • Members of UK Contact Centre Forum - UKCCF