Our People

Our multinational, team of native speakers are experts in sales and customer service excellence.

Our multinational, team of native speakers are experts in sales and customer service excellence.

Ventrica places great emphasis on the well-being of our staff and for this reason we have made a substantial investment in our contact centre to ensure our people enjoy working in a modern and inspiring environment.

More importantly though is the way our staff are managed. Our people make our business and because of this we are absolutely committed to providing them with a challenging and rewarding career. We recognise that every individual brings something unique to the business and our philosophy is to train, develop and empower our staff to achieve both their own goals and those of the company.

To deliver this our management team are tasked with the job of getting to know their staff really well through regular one to one sessions and bi-annual appraisals. Throughout these meetings, a series of personal goals are agreed and documented in line with our overall company objectives, so our staff know exactly what is expected of them and how their contribution affects the overall efficiency of the company. Our policy is always to recruit and promote from within wherever possible and to recognise and reward staff that contribute towards the success of the company.

Clients often comment on the great atmosphere that exists when walking through our centre.
Why not come and see for yourself!

Ventrica is an equal opportunities employer.

Key People
Highly Commended Employer of the Year Great Place to Work Europe 2017

We are proud to have over 500 talented Ventricans working for us. If you'd like to meet the rest of us, get in touch.

Dino Forte

Dino Forte

CEO

Jim Graham

Jim Graham

Non-Executive Chairman

Guy Blackburn

Guy Blackburn

Non-Executive Director

Carl Sullivan

Carl Sullivan

Chief Financial Officer

Kathryn Chivers

Kathryn Chivers

Chief Service Delivery Officer

Peter Edwards

Peter Edwards

IT Director

Peter Tetlow

Peter Tetlow

Client Solutions Director

Clint Hydes

Clint Hydes

Head of Operations

Louise Lee

Louise Lee

Head of Client Services

Ian Gorman

Ian Gorman

Head of Special Projects

Samantha Ruffell

Samantha Ruffell

Head of People and Talent

Work with us

Ventrica is an equal opportunities employer.
Click the link below to see our current vacancies.

Work with us

To find out more contact us today on 01702 445860 or via email info@ventrica.co.uk

Accreditations and Awards

Ventrica's excellence has been recognised by the following industry-leading authorities…

  • Partnership of the Year Awards 2015 - Winner
  • European Contact Centre and Customer Service Awards 2015
  • UK National Contact Centre Awards 2016
  • UK National Contact Centre Awards 2018 Gold Winner
  • UK National Contact Centre Awards 2018 Bronze Winner
  • European Contact Centre Highly Recommended 2017
  • European Contact Centre Gold Winner 2017
  • European Contact Centre Silver Winner 2018
  • UKCCF Awards 2018
  • The Sunday Times Fast Track 100 2018
  • London and South East - Contact Centre Of The Year 2016 - Winner
  • London and South East - Best Outsourced Partnership 2016 - Finalist
  • London and South East - Advisor Of The Year 2017 - Winner
  • London and South East - Outsourcing Partnership of the Year 2017 - Winner
  • ISO 27001 : 2013
  • Call Centre Management Association
  • Financial Conduct Authority - FCA
  • SGS
  • UKAS Management Systems
  • ICO
  • Members of UK Contact Centre Forum - UKCCF