Resources and articles
Keep up-to-date with everything that’s going on at Ventrica.
CX and contact centres: what will change in 2019?
10/01/19
CX and contact centre predictions for 2019
Articles
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look
21/12/18
Recognised in the category of Best Outsourcing Partnership Large
Awards
Ventrica enters Sunday Times Fast Track 100 for the first time
21/12/18
The Sunday Times Virgin Atlantic Fast Track 100 (2018)
Company News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica
09/10/18
Rise in importance of on-line customer service fuels growth
Company News
Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018
10/08/18
We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories
Awards
Ventrica expands its second site to meet growing demand for its services
09/08/18
Up to 200 new staff to be recruited in the next 3 months
Company News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge
26/07/18
Climbing Ben Nevis in aid of Great Ormond Street
Company News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge
26/07/18
Climbing Ben Nevis in aid of Great Ormond Street
Company News
Our April and May Winners
24/07/18
Winners for People's Choice and Employee of the Month Awards
Awards
Ventrica speaks at Association of Portuguese Contact Centres’ International Conference
05/06/18
MD Dino Forte speaks about how the contact centre universe is evolving
Company News
Ventrica speaks at Association of Portuguese Contact Centres’ International Conference
05/06/18
MD Dino Forte speaks about how the contact centre universe is evolving
Company News
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
17/05/18
IT Team also recognised with a Bronze award
Awards
The rise and rise of customer expectations
06/04/18
Ventrica hosts event highlighting emerging trends for social, virtual agents and chat
Company News
CX remains the most powerful tool to boost sales
21/03/18
Latest Ventrica blog by Dino Forte published in MyCustomer.com
Articles
March Miracles
21/03/18
Winners announced for People’s Choice and Employee of the Month Awards
Awards
Proud to be shortlisted twice in the UK Contact Centre Awards 2018
08/03/18
Recognition for Resource Planning and IT Expertise
Awards
How to re-engage with existing customers to increase sales
08/01/18
New article by Dino Forte explores the concept and benefits of desk-based sales
Articles
‘Don’t chase wealth, chase success’
19/12/17
How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine
Company News
‘Don’t chase wealth, chase success’
19/12/17
How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine
Articles