Best Outsourced Contact Centre
Ventrica provides intelligent and professional customer contact solutions across multiple channels and in multiple languages.
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Ventrica can help you make transformational changes by increasing efficiencies, reducing costs and improving customer experience.
Our multinational, multilingual team of native speakers provides exceptional service to your worldwide customers.
Ventrica operates out of a state-of-the-art contact centre facility in Southend-on-Sea, close to London and with excellent transport links.
We invest heavily in the latest telephony and communications software to enable us to deliver exceptional customer service.
Trusted by International Brands
It’s no mere coincidence that Ventrica is the contact centre partner of choice for a host of International ‘Blue Chip’ brands.
Dedicated Customer Services
Ventrica stands out from other outsourcers because we really understand the key steps required in striving to achieve customer service excellence.
We use customer insight data to reduce costs, increase sales and consistently improve the customer experience.
Get in touch
+44 (0) 1702 445860
Dedicated Customer Service Channels
A targeted and well executed telemarketing campaign is still one of the best and most cost-effective ways of generating new business.
See below for all our latest news stories, case studies and blogs!
How can retailers make the most of peak periods like Black Friday and Cyber Monday?
Read the latest blog from Dino Forte MD and founder at Ventrica
- Ventrica hosts event highlighting emerging trends for social, virtual agents and chat
CX and contact centre predictions for 2019