News >

Ventrica to exhibit at the Internet Retailing Show 2014


Ventrica to exhibit at the Internet Retailing Show 2014

Ventrica to exhibit at the Internet Retailing Show 2014

We are proud to announce our participation in the UK’s leading exhibition for on-line businesses being held at the NEC in Birmingham between 26th-27th March 2014.
Managing Director at Ventrica, Dino Forte commented on the company’s reasons for exhibiting,

“E-tailers are expected to operate around the clock across multiple time-zones and continents. Even if they have their own in-house resources, outsourcing can provide enormous returns by providing cover or over-spill during busy times and delivering an immediate impact on the bottom line in the shape of additional sales. Another challenge for e-businesses is to reduce the number of abandoned baskets and to retain and grow their customer base. Using a third party such as ourselves who has years of customer communications experience, you can ensure that every step of the customer journey is covered, whether it’s using webchat or providing a speedy response via other channels such as social media or email.”

Whether it’s phone, web chat, social media , Email or SMS response, Ventrica can provide a full suite of outsourced services on a global basis, drawing on native speakers from German through to Spanish.
The show also gives you the chance to find out more about how you can grow your business with the help of a vast range of experts under a single roof.

The Internet Retailing In-Store Conference at IRX focuses on:

• Driving Profit through refocusing your stores strategy around the omnichannel
• Customer Technology Innovation within the bricks and mortar environment
• Benchmarking your digital store strategy
• Building A Click And Collect Strategy that maximises customer convenience and sales
• Ensuring Customer Engagement through personalised omnichannel shopping journeys
• Up-skilling your store staff to Improve customer engagement and sales In the omnichannel world
• What will Retailing In The Bricks And Mortar store look like In 2016 as omnichannel develops?

Please drop by our stand K31and say hello.
Also follow us at @Ventrica as well as @etailexpo and join the conversation #IRX14

Share this article