Introducing: Carl Sullivan, our CFO and master of the Seven Seas Introducing: Carl Sullivan, our CFO and master of the Seven Seas

Our Ventrican, and CFO, Carl give us a glimpse into his background, his hobbies, and what his role at Ventrica involves

News
June’s Award-winning Ventricans Announced June’s Award-winning Ventricans Announced

Our People's Choice and Employee of the Month award winners have been announced!

Awards
Congrats to May’s Award-winning Ventricans Congrats to May’s Award-winning Ventricans

We are excited to announce our People's Choice and Employee of the Month award winners for May.

Awards
Sharon Williams, Recruitment Manager #MeetOurVentricans Sharon Williams, Recruitment Manager #MeetOurVentricans

We spoke to our Recruitment Manager about finding customer experience specialists that are a perfect fit.

Blog
How we train brand advocates for CX success How we train brand advocates for CX success

Our Training Manager, Emma Pointing, explains why her mission is to create brand advocates for all of our clients.

Blog
Meet Tilly Archer, our Knowledge Manager Meet Tilly Archer, our Knowledge Manager

Our Knowledge Manager, Natalie Archer, tells us about her essential role and why she loves working at Ventrica.

Blog
Our January and Febuary Ventrica Stars Our January and Febuary Ventrica Stars

Employee of the Month and Peoples Choice Winners

Awards
Customer Service Management: what should we really be measuring? Customer Service Management: what should we really be measuring?

Customer Service Management: what should we really be measuring?

Blog
Contact Centre Management: It Is Time To Change The Metrics Contact Centre Management: It Is Time To Change The Metrics

Latest Ventrica blog by Dino Forte published in contact-centres.com

Blog
Ventrica Awards for 2018 - Celebrating Individual Accomplishments Ventrica Awards for 2018 - Celebrating Individual Accomplishments

Celebrating the achievements of our employees.

Awards
Our September, October and November Ventrica Stars Our September, October and November Ventrica Stars

Employee of the Month and Peoples Choice Award Winners

Awards
CX and contact centres: what will change in 2019? CX and contact centres: what will change in 2019?

CX and contact centre predictions for 2019

Blog

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