Customer Service Management: what should we really be measuring?
26/02/19
Customer Service Management: what should we really be measuring?
Blog
Contact Centre Management: It Is Time To Change The Metrics
30/01/19
Latest Ventrica blog by Dino Forte published in contact-centres.com
Blog
Ventrica Awards for 2018 - Celebrating Individual Accomplishments
25/01/19
Celebrating the achievements of our employees.
Awards
Our September, October and November Ventrica Stars
15/01/19
Employee of the Month and Peoples Choice Award Winners
Awards
CX and contact centres: what will change in 2019?
10/01/19
CX and contact centre predictions for 2019
Blog
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look
21/12/18
Recognised in the category of Best Outsourcing Partnership Large
Awards
Ventrica enters Sunday Times Fast Track 100 for the first time
21/12/18
The Sunday Times Virgin Atlantic Fast Track 100 (2018)
News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica
09/10/18
Rise in importance of on-line customer service fuels growth
News
Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018
10/08/18
We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories
Awards
Ventrica expands its second site to meet growing demand for its services
09/08/18
Up to 200 new staff to be recruited in the next 3 months
News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge
26/07/18
Climbing Ben Nevis in aid of Great Ormond Street
News