Keep up-to-date with everything that’s going on at Ventrica.
05/08/22
Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services
Articles05/08/22
We work with retail brands to improve customer experience through customer service support or digital solutions.
Case Study04/08/22
Brand values that resonate with your customers strengthens your market position & improves customer retention.
Case Study28/07/22
The last few years has disrupted the retail industry with brands having to rethink the customer experience.
Articles28/07/22
NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.
Articles27/07/22
Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.
Press Release11/07/22
Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer
Press Release25/04/22
Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer
Press Release05/04/22
Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer
News04/04/22
Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews
Case Study23/03/22
Our wonderful McDonald's team chose to donate their entire incentive award to the Ronald McDonald House Charities.
News20/12/21
Peter Edwards, Ventrica's CTO, gives us his thoughts on automation in customer relationship strategy.
Articles17/11/21
Measuring customer experience is key when crafting a premium customer journey.
Guides17/11/21
Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.
Guides17/11/21
Learn how to improve the customer experience (CX) on your website and help your brand stand out.
Guides17/11/21
Having customer experience success stories to share will show your expertise once your strategy is in full swing.
Guides17/11/21
Great CX starts with a customer experience strategy at its foundation.
Guides17/11/21
How do you provide an ongoing great customer experience? By building a customer experience team.
Guides16/11/21
Introduction to great customer experience, from creating a strategy to building a great team.
Guides30/09/21
Ventrica is one of only 18 companies to be named as an approved supplier on Government's Crown Commercial Service's.
News29/09/21
Dino Forte, Ventrica's CEO, gives us his thoughts on what's coming in 2022.
News16/06/21
Outsourced customer management provider Ventrica today announced the launch of DMB its new Digital Multilingual Bureau.
Press Release31/03/21
Ventrica picks up two awards at the prestigious European Contact Centre Awards
News11/05/20
Dino Forte discusses Ventrica’s reaction to COVID19 on leading industry podcast, Get Out of Wrap!
News