CX and contact centres: what will change in 2019? CX and contact centres: what will change in 2019?

CX and contact centre predictions for 2019

Blog
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look

Recognised in the category of Best Outsourcing Partnership Large

Awards
Ventrica enters Sunday Times Fast Track 100 for the first time Ventrica enters Sunday Times Fast Track 100 for the first time

The Sunday Times Virgin Atlantic Fast Track 100 (2018)

News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica Mobeus invests £9M in fast-growth customer experience specialists, Ventrica

Rise in importance of on-line customer service fuels growth

News
Our June and July Ventrica Stars Our June and July Ventrica Stars

People's Choice and Employee of the Month Winners

Awards
Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018 Ventrica shortlisted for European Contact Centre and Customer Service Awards 2018

We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories

Awards
Ventrica expands its second site to meet growing demand for its services Ventrica expands its second site to meet growing demand for its services

Up to 200 new staff to be recruited in the next 3 months

News
 Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

News
Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge Ventrica MD takes part in ‘Oh my Gosh’ Charity Challenge

Climbing Ben Nevis in aid of Great Ormond Street

News
Our April and May Winners Our April and May Winners

Winners for People's Choice and Employee of the Month Awards

Awards
 Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

News
Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

News