How we train brand advocates for CX success How we train brand advocates for CX success

Our Training Manager, Emma Pointing, explains why her mission is to create brand advocates for all of our clients.

Blog
Meet Tilly Archer, our Knowledge Manager Meet Tilly Archer, our Knowledge Manager

Our Knowledge Manager, Natalie Archer, tells us about her essential role and why she loves working at Ventrica.

Blog
Our January and Febuary Ventrica Stars Our January and Febuary Ventrica Stars

Employee of the Month and Peoples Choice Winners

Awards
Customer Service Management: what should we really be measuring? Customer Service Management: what should we really be measuring?

Customer Service Management: what should we really be measuring?

Blog
Contact Centre Management: It Is Time To Change The Metrics Contact Centre Management: It Is Time To Change The Metrics

Latest Ventrica blog by Dino Forte published in contact-centres.com

Blog
Ventrica Awards for 2018 - Celebrating Individual Accomplishments Ventrica Awards for 2018 - Celebrating Individual Accomplishments

Celebrating the achievements of our employees.

Awards
Our September, October and November Ventrica Stars Our September, October and November Ventrica Stars

Employee of the Month and Peoples Choice Award Winners

Awards
CX and contact centres: what will change in 2019? CX and contact centres: what will change in 2019?

CX and contact centre predictions for 2019

Blog
Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look Ventrica takes home Silver at the European Contact Centre and Customer Service Awards for its partnership with New Look

Recognised in the category of Best Outsourcing Partnership Large

Awards
Ventrica enters Sunday Times Fast Track 100 for the first time Ventrica enters Sunday Times Fast Track 100 for the first time

The Sunday Times Virgin Atlantic Fast Track 100 (2018)

News
Mobeus invests £9M in fast-growth customer experience specialists, Ventrica Mobeus invests £9M in fast-growth customer experience specialists, Ventrica

Rise in importance of on-line customer service fuels growth

News
Our June and July Ventrica Stars Our June and July Ventrica Stars

People's Choice and Employee of the Month Winners

Awards