Company News
Resources & articles
Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience.
26/03/24
Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, to enhance their customer experience.
Case Study
AI bringing more power to the agent - Chief Technology Officer, Peter Edwards.
20/02/24
We recently launched Ventrica AI and the positive impact it has had in developing the relationship between our clients.
Company News
Supporting National Apprenticeship Week 2024 - Head of Learning and Development, Kelly Jaynes.
05/02/24
National Apprenticeship Week is now in its 17th year.
Company News
Ventrica leader interview: Jo Passingham, CFO.
12/01/24
Our Chief Financial Officer talks about growth, A.I. and “servant leadership”.
Company News
Ventrica raises funds for Niall Stringer Foundation.
11/01/24
Over £4000 was raised for the Niall Stringer Foundation by Ventrica staff in December 2023.
Company News
The Agent of the Future: Evolving Careers in Contact Centres
05/10/23
Companies that embrace the possibilities that are opening up before us will likely be the winners.
Articles
Ventrica unleash their inner Barbie/Ken for Breast Cancer Charity.
22/08/23
Ventrica brought out its inner Barbie (and Ken) to raise funds for the amazing Lady McAdden Breast Cancer Trust.
Company News
Ventrica celebrate reaching final of six 2023 ECCCSA categories
17/08/23
Ventrica and our partners are finalists in six categories of the 2023 European Contact Centre & Customer Service Awards
Company News
Ventrica appoints Kathleen Roach as new Head of Continuous Improvement.
19/07/23
Kathleen brings over 22 years of experience in the Contact Centre industry
Company News
Ventrica offers the legendary global footwear brand Clarks enhanced customer support.
28/06/23
Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer.
Case Study
Ventrica celebrates commitment to Real Living Wage
26/06/23
Ventrica is delighted to announce that they have become a fully accredited “Living Wage" employer.
Company News
How can CX be used to support your vulnerable customers – Webinar
20/04/23
Ventrica teamed up with the CXFO Foundation to look at how well-executed CX supports vulnerable customers.
Company News
Top 4 Ways Outsourcing Can Solve Your Recruitment Problems
20/02/23
If you're a business struggling with recruitment, choosing outsourcing solutions may offer the support you need.
Company News
Ventrica wins Sales and Marketing Service Excellence Award
05/10/22
We are overjoyed at Ventrica to share the news of our success at the McCarthy Stone Supply Chain Awards
Company News
CCMA’s CareerTalk with Ventrica CEO, Iain Banks
19/08/22
Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.
Company News
Ventrica appoints Iain Banks as new Chief Executive Officer
05/04/22
Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer
Company News
Customer Service team donate incentive to Ronald McDonald House Charities
23/03/22
Our wonderful McDonald's team chose to donate their entire incentive award to the Ronald McDonald House Charities.
Company News
Ventrica wins a place on Crown Commercial Service framework
30/09/21
Ventrica is one of only 18 companies to be named as an approved supplier on Government's Crown Commercial Service's.
Company News
Contact Centres trends in 2022 - the return of the customer relationship
29/09/21
Dino Forte, Ventrica's CEO, gives us his thoughts on what's coming in 2022.
Company News
Ventrica wins Gold & Silver at European Contact Centre & Customer Service Awards, London, UK
31/03/21
Ventrica picks up two awards at the prestigious European Contact Centre Awards
Awards
Our CEO Dino Forte speaks to Martin Teasdale on his five-star podcast Get Out of Wrap
11/05/20
Dino Forte discusses Ventrica’s reaction to COVID19 on leading industry podcast, Get Out of Wrap!
Company News
September’s Award-winning Ventricans Announced!
12/11/19
We are excited to announce our People's Choice and Employee of the Month award winners for September!
Company News
Introducing: Carl Sullivan, our CFO and master of the Seven Seas
31/07/19
Our Ventrican, and CFO, Carl give us a glimpse into his background, his hobbies, and what his role at Ventrica involves
Company News
Ventrica enters Sunday Times Fast Track 100 for the first time
21/12/18
The Sunday Times Virgin Atlantic Fast Track 100 (2018)
Company News