As the longest running and largest awards programme in the customer contact industry, the European Contact Centre and Customer Service Awards (ECCCSAs) recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
The longest established awards for the UK contact centre industry. These awards recognise the individuals and teams in our industry who are working to make their contact centres professional and industry leading.
Run by the UK Contact Centre Forum (UKCCF), the London and South East Contact Centre Awards (LSECCA) recognises the region's 2500+ contact centres. Rewarding innovation, team-working, employee engagement, customer experience and much, much more.
Our accreditations signify our commitment to exceeding high standards and best practices in the field of customer experience. They are a source of pride and confidence in our abilities in the UK contact centre industry.