Ventrica is a 254 seat outsourced contact centre provider. Our value proposition focuses on the fact we have the technical infrastructure, process expertise and outsourcing experience of the largest outsourced contact centres in the industry, but at much lower cost and without long term commitment.
- Why choose Ventrica?
Our service offering is designed to integrate seamlessly with our clients‘ key objectives of reducing costs, increasing profitability, driving brand loyalty and enhancing the customer experience. Our contact centre is based here in the UK and we operate 24/7, providing “round the clock” customer contact at price-competitive rates.
Visit our contact centre and you will be greeted by a middle-management team who have numerous years of experience in implementing, managing and delivering sales and customer service programs on behalf of some of the world’s best known companies. Intelligent technology means we can integrate calls, email, web chat and sms, so your customers can reach you in whichever channel they choose.
So, whether you require a simple response handling service or a full-blown customer management solution, we can help.
Before choosing a contact centre partner make sure you visit them first and that you are confident in their ability to represent you professionally – We would welcome your visit to our contact centre!