Come to work for Ventrica and you will be joining a company that really does value its staff. Walk through our operation and you will witness a lively and friendly atmosphere that engenders great team spirit.
We are an equal opportunities employer and employ a diverse range of staff from all age groups who are focused on adding value to our business and that of our clients. If you have a "can do" attitude, a happy personality and great verbal and written communication skills, then we could have just the job for you!
Multilingual Customer Service Advisor
DO YOU SPEAK FLUENT FRENCH, ITALIAN, GERMAN, DUTCH OR CZECH?
Do you have the dedication to work in a vibrant, fast paced environment supporting a team of customer service professionals?.... and are you passionate, enthusiastic, have a great personality and love talking to people? Then come and speak to us!
Working from modern and prestigious offices in central Southend-on-Sea, Ventrica is a state of the art customer contact centre and we require professional bilingual Customer Service Advisors to join our friendly team
Working on a variety of exciting accounts within either our dedicated or bureau teams you will be handling Inbound calls and potentially responding to emails and live webchat.
What we need from you:
Fluency in written and spoken English and native speaker in one of the following languages: French, Italian, German, Dutch or Czech
Experience in a customer care role / strong knowledge of customer care techniques
Previous experience in a contact centre would be desirable
An excellent telephone manner
Exceptional communication skills (both written and verbal)
Works well within a team
Confident IT skills
Problem solving skills
Flexibility, professionalism, drive and a willingness to learn
Flexibility towards working hours
We’re passionate about customer service and are looking for similar like-minded individuals to join us. If this sounds like you please send us your CV with a covering letter to firstname.lastname@example.org
We offer flexible working incorporating shift patterns during the week and weekends.
Salary range: Negotiable depending on experience
If this sounds like your ideal role, send your CV and a covering letter to:email@example.com
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