Come to work for Ventrica and you will be joining a company that really does value its staff. Walk through our operation and you will witness a lively and friendly atmosphere that engenders great team spirit.
We are an equal opportunities employer and employ a diverse range of staff from all age groups who are focused on adding value to our business and that of our clients. If you have a "can do" attitude, a happy personality and great verbal and written communication skills, then we could have just the job for you!
Customer Service Advisor - Full Time
Do you have
the dedication to work in a vibrant, fast paced environment supporting a team
of customer service professionals?.... and are you passionate, enthusiastic, have a great
personality and love talking to people? Then come and speak to us!
Working from modern and prestigious offices in central Southend-on-Sea, Ventrica is a state of the art customer contact centre and we require professional Customer Service Advisors to join our friendly team.
Working on a variety of exciting accounts within either our dedicated or bureau teams you will be handling Inbound calls and potentially responding to emails and live webchat.
The ideal candidate will have:
Experience in a customer care role / strong knowledge of customer care techniques
Previous experience in a contact centre would be desirable
An excellent telephone manner
Exceptional communication skills (both written and verbal)
Works well within a team
Confident IT skills
Problem solving skills
Flexibility, professionalism, drive and a willingness to learn
Flexibility towards working hours
Working hours: Monday to Sunday - 40 hours per week (various shift patterns available).
Start date: immediate starts available
We welcome your application so please send your CV and a covering letter to: email@example.com
If this sounds like your ideal role, send your CV and a covering letter to:firstname.lastname@example.org
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