Call Handling

We provide on-demand call handling and email response for some of the UK’s best-known “Blue Chip” companies.

We provide on-demand call handling and email response for some of the UK’s best-known “Blue Chip” companies.

Ventrica provides on-demand call handling and email response for some of the UK’s best known “Blue Chip” companies.

Why choose Ventrica?

Clever technology allows us to integrate the management of calls, email, sms and web chat so your customers can make contact with you in the method of their choice at whatever time of day or night they choose. What’s more they will never realise they are not speaking directly to your own staff!

Our 254-seat call handling centre is modern, inspiring and provides our staff with a fantastic working environment. All communication is handled here in the UK by our professional and well trained staff. Ventrica is an FCA and ISO 9001 accredited call handling centre and you can be assured your customer contact will be handled with the utmost professionalism and integrity.

So whether you need us to manage the response to a one off advertising campaign or have an ongoing sales or customer service requirement, we’d be delighted to assist!

To find out more contact us today on 01702 445860 or via email info@ventrica.co.uk

Accreditations and Awards

Ventrica's excellence has been recognised by the following industry-leading authorities…

  • Partnership of the Year Awards 2015 - Winner
  • European Contact Centre and Customer Service Awards 2015
  • UK National Contact Centre Awards 2016
  • Partnership of the Year Awards 2015 - Winner
  • UK National Contact Centre Awards 2016
  • UK National Contact Centre Awards 2016
  • London and South East - Contact Centre Of The Year 2016 - Winner
  • London and South East - Best Outsourced Partnership 2016 - Finalist
  • London and South East - Advisor Of The Year 2017 - Winner
  • London and South East - Outsourcing Partnership of the Year 2017 - Winner
  • Call Centre Management Association
  • Financial Conduct Authority - FCA
  • SGS
  • UKAS Management Systems
  • ICO
  • Members of UK Contact Centre Forum - UKCCF