Ventrica is financially aligned to the Westex Group of companies through substantial investment and has been established by professionals with a combined industry experience of over 25 years in the outsourced contact centre sector.
We offer the full range of outsourced contact centre services (please see our services section) and can help with handling the response to a one-off advertising campaign, through to providing a professional and experienced telemarketing team to help you boost sales, or even provide you with a totally branded and managed customer service centre. We have the flexibility to scale up and down, as your business requires, providing on-demand services at price-competitive rates.
We operate from spacious, hi-tech and modern offices and we place great emphasis on the comfort and well-being of our staff. Our technology offering is "next generation" and at the leading edge of enterprise multimedia contact centres of today. (please see our technology section)
We have a passion for our business and the business of our clients and we continually strive for quality and consistency of service delivery.
Our objectives are simple;
- To create a greater level of client satisfaction
- To provide our clients with a measurable reduction in costs
- To add value to our client’s organisation